Prescriptions Requests and Prescription Queries

Ordering repeat prescriptions/submitting prescription queries online;

You can order your repeat prescriptions using the NHS app or Patient Access if you have registered for either of these services.  However, this is ONLY for repeat medications agreed by your doctor – find out more here.

Alternatively, you can use the simple form below, this is for prescription requests and prescription queries only and anything else will be discarded.

If you need to order a contraceptive repeat medication, please use this form below.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)
• Find a pharmacy – NHS (www.nhs.uk)

Electronic Prescribing

This service allows you to choose (‘nominate’) the pharmacy where you get your repeat medication from. This nomination is stored on your record so that when you request your repeat and we have issued it, the pharmacy will receive it directly from us electronically. This will save you a trip to the Surgery to collect your prescription form. You can nominate a pharmacy close to your home or where you work. If you have not chosen (nominated) a pharmacy to receive your prescription, you will be given a prescription token to take into the pharmacy of your choice.

For more information view this PDF from NHS England

All repeat prescriptions are recorded on and issued from our Practice computer. This details all your repeatable prescribed medicines.  We regret we are unable to take repeat prescription requests over the telephone.

Repeat Prescriptions will be ready 48 hours after you submit it, excluding weekends and bank holidays.  Please see the Practice Information Leaflet for details of which medication requests may take longer. Please note we do not accept urgent requests.

If you need somebody to collect a prescription on your behalf, you need to complete a consent form confirming that you are happy for them to do so. Please ask for a form at Reception  or download here Prescriptions – for third party permission to collect

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you may be asked to make an appointment.

Download our repeat prescription form

We provide a downloadable version repeat prescription request form that you can print and fill out and return Prescription Request

Prescription charges

Prescriptions are currently priced at £9.65

Most adults in England have to pay prescription charges. However if you are under 16 years of age, over 60 years of age, aged 16 – 18 years and in full time education, are pregnant or have had a baby in the last 12 months, have a valid medical or war exemption certificate, or are entitled to income support, income-based jobseeker’s allowance, pension credit guarantee credit or income-related employment and support allowance, or are an NHS inpatient then you will not have to pay for your prescription.

Some items are always free, including medicines prescribed for hospital inpatients.

A prescription prepayment certificate (PPC) could save you money on NHS prescription costs:

• a 3-month PPC costs £31.25
• a 12-month PPC is £111.60
• a 12-month PPC for hormone replacement therapy (HRT) only is £19.30

Find out how to save money with a PPC