Freedom of Information

We would like you to think about your recent experiences of our service.

Dear Patient,

We would be grateful if you would complete this survey about your general practice.

Your practice wants to provide the highest standard of care. Feedback from this survey will enable the practice to identify areas that may need improvement. Your opinions are therefore very valuable.

Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

Thank you.

5. Thinking of times when you want to see any doctor:

8. Thinking of times you have phoned the practice, how do you rate the following:

These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at your practice who you know best. If you don´t know any of the doctors, go straight to question 11.

10. Thinking about when you consult your doctor, how do you rate the following:

12. Thinking about the nurse(s) you have seen, how do you rate the following:

Finally, it will help us to understand your answers if you could tell us a little about yourself: