Victoria Road Surgery

50 Victoria Road, Worthing, West Sussex, BN11 1XE | Tel: 01903 230656

Durrington Health Centre, Durrington Lane, Worthing, West Sussex, BN13 2RX | Tel: 01903 230656

Current time is 06:18 - Sorry, we're closed

NHS

Appointments

We run all our surgeries by an appointment only system. Appointments can be booked in advance (up to 4 weeks ahead) or on the day you wish to be seen subject to availability.

We endeavor to offer the doctor of your choice but if they are not available we will offer another doctor.

Our core hours are Monday to Friday 8am to 6pm.

Appointments can be made by telephoning the Surgery, calling at reception or online (please note that online appointments can only be booked in singular slots). Please remember that each appointment is for one patient only and for ten minutes. If you feel you need longer than this, please ask at reception for a double appointment. It would be helpful if you would be punctual and could cancel any appointments you no longer require. Please note children under 14 should be accompanied by an adult.

We are improving access to appointments

From 01 October, GP and nurse appointments are now available during the evening and at the weekend for people across Coastal West Sussex.

This means that urgent appointments are available up to 8pm during the week, and during clinics on a Saturday and Sunday.

This aims to improve access to GP appointments and help local people to get the help and support they need.

The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices.

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional.

The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.

IPC has been running the MIAMI clinics in Adur and Worthing for the last three years, which has offered a very similar service, offering help for ‘Minor Injury Assessment & Minor Illnesses’.

These clinics have been successful and helped local people to access the help they need outside of normal opening times.

We hope that this roll out of the hubs across the whole of Coastal West Sussex will mean that all patients registered with a GP practice in our area can benefit.

You book into the GP access hubs via your normal GP practice, and you may be offered an appointment at one of the hubs at the weekend if you call NHS 111 for urgent health advice and support.

The hubs may be at your GP practice or they may be at a neighbouring GP practice locally in the community around you.

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

Patients can book into these appointments by calling your registered GP practice in the normal way, and they will be able to access the booking system and make sure you receive the help and support you need.

Please phone 01903 230656 for 50 Victoria Road and for Durrington Health Centre to book appointments. Our appointment phone lines are open from 8am until 6.30 p.m.

Alternatively book your appointment online using the Patient Access system if you are  registered to (this can be done by calling in at the surgery with photo ID or birth certificate and requesting this service)

NB* Please can we ask that you do not use the online booking system for an appointment for your Doctor to complete any kind of form.  This will not be completed at the appointment and would be a waste of NHS resources which are strictly for patients that have clinical problems. Thank you

If we cannot offer you an appointment on the day we will offer to triage you and a doctor will call you back the same day and if necessary you will be invited to attend the surgery by the triaging doctor

We offer extended access appointments:

Monday Victoria Road 7:00am – 8:00am

7:00am – 8:00am

Dr Price

Dr Haque

Tuesday Victoria Road 7:00am – 8:00 am

18:00pm -19:00pm

Dr Price

Dr Kenneth Lim

Wednesday Victoria Road 7:00am – 8:00 am

7:00am – 8:00 am

7:00am – 8:00 am

Dr Price

Dr McCreanor

Nurse Claire Flint

Thursday NONE 7:30 am – 8:00 am HCA Jess Lee
Friday Victoria Road 7:00am – 8:00am

7:30am – 8:00 am

Dr Price

HCA Jess Lee

Saturday and Sunday CLOSED CLOSED

* at Durrington every other week

Cancelling & Rescheduling Appointments

If you cannot attend your given appointment please call 01903 230656 for 50 Victoria Road and for Durrington Health Centre to cancel or reschedule. On average 60 people a month fail to turn up for their appointments without informing us.

These slots could be put to good use and offered to another patient, allowing the doctors and nurses to reduce any backlog of patients and reduce waiting times. Please think of others when you can no longer attend or no longer need a scheduled appointment.

Update Your Details

Patient Participation Group

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

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GP Assessment Survey

  • Dear Patient,

    We would be grateful if you would complete this survey about your general practice.

    Your practice wants to provide the highest standard of care. Feedback from this survey will enable the practice to identify areas that may need improvement. Your opinions are therefore very valuable.

    Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

    Thank you.

    (please tick all that apply)
  • 4. Thinking of times when you want to see a particular doctor:

  • 5. Thinking of times when you want to see any doctor:

  • 8. Thinking of times you have phoned the practice, how do you rate the following:

  • These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at your practice who you know best. If you don´t know any of the doctors, go straight to question 11.

  • 10. Thinking about when you consult your doctor, how do you rate the following:

  • 12. Thinking about the nurse(s) you have seen, how do you rate the following:

  • Finally, it will help us to understand your answers if you could tell us a little about yourself:

  • This field is for validation purposes and should be left unchanged.

Opening Times

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED