Victoria Road Surgery

50 Victoria Road, Worthing, West Sussex, BN11 1XE | Tel: 01903 230656

Durrington Health Centre, Durrington Lane, Worthing, West Sussex, BN13 2RX | Tel: 01903 230656

Current time is 06:46 - Sorry, we're closed

NHS

Expected Behaviour

The Practice is committed to producing a high quality of care to our patients. The relationship between the patients and those working in the Surgery is an important issue and is a two-way process. Therefore, in order to protect both the staff and other patients, we have a zero tolerance policy and respectfully point out that the following inappropriate behaviour will not be tolerated:-

  • Rudeness
  • Swearing
  • Shouting
  • Threatening or abusive behaviour
  • Drunkenness
  • Verbal/physical abuse

Such behaviour has a marked effect on staff and other patients and therefore, where such behaviour is observed, we reserve the right to withdraw from treating the patient and ensuring removal of those involved from the premises. A patient displaying such behaviour may be removed from our list.

We do not allow smoking or drinking on the premises and ask that mobile phones are switched off.

Please note that for health reasons appropriate dress should be worn e.g. no bare chests/feet in the summer please!

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Patient Participation Group

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Friends & Family Test

  • We would like you to think about your recent experiences of our service.

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GP Assessment Survey

  • Dear Patient,

    We would be grateful if you would complete this survey about your general practice.

    Your practice wants to provide the highest standard of care. Feedback from this survey will enable the practice to identify areas that may need improvement. Your opinions are therefore very valuable.

    Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

    Thank you.

    (please tick all that apply)
  • 4. Thinking of times when you want to see a particular doctor:

  • 5. Thinking of times when you want to see any doctor:

  • 8. Thinking of times you have phoned the practice, how do you rate the following:

  • These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at your practice who you know best. If you don´t know any of the doctors, go straight to question 11.

  • 10. Thinking about when you consult your doctor, how do you rate the following:

  • 12. Thinking about the nurse(s) you have seen, how do you rate the following:

  • Finally, it will help us to understand your answers if you could tell us a little about yourself:

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Opening Times

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED