Victoria Road Surgery

50 Victoria Road, Worthing, West Sussex, BN11 1XE | Tel: 01903 230656

Durrington Health Centre, Durrington Lane, Worthing, West Sussex, BN13 2RX | Tel: 01903 230656

Current time is 07:06 - Sorry, we're closed

NHS

Accessibility

Website Accessibility

Victoria Road Surgery strives to ensure that its services are accessible to people with disabilities. It has tried to ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. The UserWay Website Accessibility Widget can be enabled by clicking on the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Despite our efforts to make all pages and content on victoriaroadworthing.nhs.uk fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on victoriaroadworthing.nhs.uk or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Accessibilty Information Standard

The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter. More specifically, that information provided by Victoria Road Surgery is available in whatever method is required by our patients.

Further information can be obtained by reading the Accessible Information Standard Leaflet

Should you have any communication needs, or know of a patient who needs support, please let the practice know and we will look to assist, whether that is by providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, or sending information via email or braille.

Further information can be obtained on the NHS website www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB) will also be able to provide further support.

Please do not hesitate to contact the practice if you have any questions.

What is required by the accessible information standard?

The Standard requires organisations that provide NHS or adult social care to:

  • Ask people if they have any information or communication needs, and find out how to meet their needs;
  • Record those needs clearly and in a set way;
  • Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs;
  • Share people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so;
  • Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it.

Update Your Details

Patient Participation Group

  • This field is for validation purposes and should be left unchanged.

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

  • This field is for validation purposes and should be left unchanged.

GP Assessment Survey

  • Dear Patient,

    We would be grateful if you would complete this survey about your general practice.

    Your practice wants to provide the highest standard of care. Feedback from this survey will enable the practice to identify areas that may need improvement. Your opinions are therefore very valuable.

    Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

    Thank you.

    (please tick all that apply)
  • 4. Thinking of times when you want to see a particular doctor:

  • 5. Thinking of times when you want to see any doctor:

  • 8. Thinking of times you have phoned the practice, how do you rate the following:

  • These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at your practice who you know best. If you don´t know any of the doctors, go straight to question 11.

  • 10. Thinking about when you consult your doctor, how do you rate the following:

  • 12. Thinking about the nurse(s) you have seen, how do you rate the following:

  • Finally, it will help us to understand your answers if you could tell us a little about yourself:

  • This field is for validation purposes and should be left unchanged.

Opening Times

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED