Victoria Road Surgery

50 Victoria Road, Worthing, West Sussex, BN11 1XE | Tel: 01903 230656

Durrington Health Centre, Durrington Lane, Worthing, West Sussex, BN13 2RX | Tel: 01903 230656

Current time is 07:16 - Sorry, we're closed

NHS

eConsult

Use the eConsult link above to ask us about your health symptoms, conditions or treatment. You can also request sick notes and GP letters. Please do not use it to request repeat medications.

  • Find your symptom, condition or request.
  • Fill out a quick form.
  • We will respond by phone or email, usually by the end of the next working day.
  • Please ensure that you are contactable by phone between 8am – 6pm.

IF YOU HAVE AN APPOINTMENT TO ATTEND THE SURGERY, PLEASE WEAR A FACE MASK. THIS CAN BE HOMEMADE FROM A SCARF OR BANDANA.  HOW TO MAKE YOUR OWN FACE MASK

CORONAVIRUS

DO NOT COME TO THE SURGERY IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS. PLEASE GO TO   https://111.nhs.uk/covid-19

Latest information –

https://www.nhs.uk/conditions/coronavirus-covid-19/

Please also see our Coronavirus page.

IMPORTANT INFORMATION REGARDING OUR SERVICES:

Due to ongoing concerns with regards to Coronavirus (Covid-19) we have put measures in place for the safety and wellbeing of our patients and staff.  

Victoria Road Surgery is now operating on a telephone triage system only. There are no longer any pre-bookable appointments.  You will only be offered a face to face appointment if this is needed once you have had a telephone consultation and this face-to-face appointment will usually be on the same day. We are also using video calls.

If you have a clinical need that needs medical attention our telephone lines remain open from 8am until 18:30 p.m. Our medical reception team will ask some screening questions and if needed will add you to a call-back list for a phone call from our clinical team. Due to high volumes of calls there is likely to be a wait and we are unable to give you accurate time for a call back, we ask for your co-operation and support during this time.

Attendance for blood tests will be screened and only those that are well will be seen. 

The following nursing appointments are not taking place at the moment: travel vaccinations, and spirometry.

Pill checks, asthma reviews, COPD reviews and diabetic reviews have been converted to telephone appointments.

Please do not drop off urine samples unless you have been asked to by a clinician as many infections can be dealt with over the phone.

If you need to order prescriptions please either use the on-line facility to order or drop a paper request into the surgeries external post box with name, address, date of birth, medication you require and which pharmacy you wish to collect it from. We DO NOT take prescription requests over the phone.

We will not be providing paper prescriptions for collection so you must NOMINATE A PHARMACY.

The care and safety of our patients and staff is paramount which is why we have put these precautions in place.

WELCOME TO VICTORIA ROAD SURGERY

This website has been developed to enable you to receive the best possible care from the Practice. We have a team of seven doctors and other health staff available for your care offering all core General Medical Services plus a number of enhanced medical services – read more about the Practice here

If you do have any problems or ideas for improvement, please do not hesitate to contact our Practice Manager, Mrs Jane De Jong

January Newsletter 2020: please do read this helpful Newsletter.  Some of the articles are written by members of our Patient Participation Group and one of our PPG members is on the Editorial Group for this Newsletter. We are going to publish these newsletters quarterly and hopefully they will provide helpful and informative articles that are relevant to patients healthcare. If you are interested in joining our group or would like more information supplied around any healthcare matters please do contact either the Practice Manager; Jane De Jong, or the Deputy Practice Manager; Jo Lowes. Previous editions

OCTOBER PATIENT NEWSLETTER

JULY PATIENT NEWSLETTER

Training Surgery

We are a training practice.  This means that you may see a variety of different trainees, for example GP trainees, Paramedics and Nurses.   These trainees are all supervised by a senior member of the team.

F2 – Foundation Doctor – Year 2.

The first year of the posts in other specialties, such as general practiceemergency medicinepaediatricspsychiatryobstetrics or pathology. The training builds on what has been achieved during the previous year.

ST1 & ST2 Doctors – are Specialty and GP Trainees.

ST3 Doctors – GP Registrar on their final year of training before qualifying as a General Practitioner.

WAR VETERANS

Are you Ex Armed Forces?

Please let the Surgery know so that we can attach this information to your medical notes.

All veterans are entitled to priority access to NHS hospital care for any condition as long as it’s related to their service.

 

Update Your Details

Patient Participation Group

  • This field is for validation purposes and should be left unchanged.

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

  • This field is for validation purposes and should be left unchanged.

GP Assessment Survey

  • Dear Patient,

    We would be grateful if you would complete this survey about your general practice.

    Your practice wants to provide the highest standard of care. Feedback from this survey will enable the practice to identify areas that may need improvement. Your opinions are therefore very valuable.

    Please answer ALL of the questions that apply to you. There are no right or wrong answers and staff will NOT be able to identify your individual responses.

    Thank you.

    (please tick all that apply)
  • 4. Thinking of times when you want to see a particular doctor:

  • 5. Thinking of times when you want to see any doctor:

  • 8. Thinking of times you have phoned the practice, how do you rate the following:

  • These next questions ask about your usual doctor. If you don´t have a 'usual doctor', answer about the one doctor at your practice who you know best. If you don´t know any of the doctors, go straight to question 11.

  • 10. Thinking about when you consult your doctor, how do you rate the following:

  • 12. Thinking about the nurse(s) you have seen, how do you rate the following:

  • Finally, it will help us to understand your answers if you could tell us a little about yourself:

  • This field is for validation purposes and should be left unchanged.

Opening Times

  • Monday
    08:00 until 18:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED