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BANK HOLIDAY PHARMACY OPENING TIMES – 29th MAY 2023 sussex-pharmacy-opening-times-bh-29-may-2023

WELCOME TO VICTORIA ROAD SURGERY; This website has been developed to enable you to receive the best possible care from the Practice. We have a team of six doctors and other health staff available for your care offering all core General Medical Services plus a number of enhanced medical services – read more about the Practice here

If you do have any problems or ideas for improvement, please do not hesitate to contact our Practice Manager: Jane De Jong

HOW TO ACCESS YOUR GP SURGERY

THRIVE MAGAZINE; ADUR AND WORTHING COUNCIL

This on-line magazine has a lot of useful, helpful information:  Thrive magazine 

E CONSULT

Use the eConsult link above to ask us about your health symptoms, conditions or treatment. You can also request sick notes and GP letters. Please do not use it to request repeat medications.

• Find your symptom, condition or request.
• Fill out a quick form.
• We will respond by phone or email, usually by the end of the next working day.
• Please ensure that you are contactable by phone between 8am – 6pm.

Please note our surgery is part of an E Consult pilot which means it is working with Broadwater Medical and Lawrence Surgery on a central E consultation hub, this could mean your E consult may be triaged and or dealt with my a member of their team such as a Doctor or Administrator. If you are not happy with this please contact the Practice instead – Thank You

REFFERAL SUPPORT TEAM

If your doctor has referred you to a consultant, you can ring this Team, ten working days after your GP appointment, to enquire about your appointment and waiting times.

ACCURX

We are trialing a way of dealing with some clinical reviews, such as medication and asthma, via an online app. It is fully GDPR compliant (for further information please see the GP Privacy Notice found under Patient Information in the GDPR section). If you receive a request to complete a review via ACCURX please click on the link and answer the questions. It should only take a few minutes of your time.

COVID-19

DO NOT COME TO THE SURGERY IF YOU THINK YOU HAVE SYMPTOMS OF CORONAVIRUS. PLEASE GO TO   https://111.nhs.uk/covid-19

Please see our Coronavirus page.

IMPORTANT INFORMATION REGARDING OUR SERVICES:

Please do not drop off urine samples unless you have been asked to by a clinician as many infections can be dealt with over the phone.

If you need to order prescriptions please either use the on-line facility to order or drop a paper request into the surgery’s external post box with name, address, date of birth, medication you require and which pharmacy you wish to collect it from. We DO NOT take prescription requests over the phone.

We will not be providing paper prescriptions for collection so you must nominate a pharmacy.

January Newsletter 2020: please do read this helpful Newsletter.  Some of the articles are written by members of our Patient Participation Group and one of our PPG members is on the Editorial Group for this Newsletter. We are going to publish these newsletters quarterly and hopefully they will provide helpful and informative articles that are relevant to patients healthcare. If you are interested in joining our group or would like more information supplied around any healthcare matters please do contact the Practice Manager; Jane De Jong.

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